We have recently implemented a service that required an email to be sent out with an alert to users. The email states that no responses to the email will be recived.
To Keep things tidy, I wanted to create a transport rule in exchange to automatically drop messages sent back to the address so emails dont mount up, whether it be global email sent to all users, replies or just spam. I use Exchange 2007 and im not sure if the same process applies to 2010 as ive not used it. I cant see it being much different though.
After creating the mailbox and configuring the service to use the email address you create the transport rule in exchange. First open the Exchange Management console and on the left navigation par, browse to Organisation Configuration and to Hub Transport.
Right Click in the blank space of the hub transport window and select new rule. Type in a relevant name and comment so its easily identified in the future.
At the first config page of the rule, you select what user (the no-reply user) the rule will apply to. You can instead apply to rule to members of a distribution list if you have more than one no-reply address. That way to apply the rule to new no-reply addresses in the future, youd just add them to the applicable distribution list and not have to edit the rule each time a new address is created.
In this instance i’m adding an individual user, but the process is the same.
Tick the “Sent to people” Option (select “Sent to member of a distribution list” to set up against a dist list) click on “people” in the window below and browse and select the no-reply user. click next
On the next screen, select the action at the bottom of the list “silently drop the message” and click next.
Leave the exceptions blank, unless you have any special requirements. Click next, the click new.
The Last screen will state that the operation has completed sucessfully and show the powershell script the GUI used to apply the change.
Once its created, view the entry in the Hub Transport list and ensure the rule is enabled. (Otherwise it wont work!). if its disabled, right click and enable the rule.
Happy email dropping!